Organizations are grappling with how to restructure work, the workplace, and the effective delivery of programs and services as the COVID situation evolves and many are contemplating reopening. For some the challenge will be to return to onsite work after over a year at home. For others, the best solution may be to continue working from home with perhaps occasional days onsite.

During the pandemic, you may have recognized there are functions which don’t require people to be onsite 100% if the time. You may have re-evaluated how you deliver your products, programs or services or expanded use of technology. The “new normal” will NOT look like the “old normal.”

Why Should You Attend

As people return, some many adjust quickly while others may require more time. Some may have symptoms of stress while a few may even show signs of PTSD. Some may have lost loved ones to the virus or even been sick themselves. Their emotional needs may require greater understanding and support.

The key to success will be deciding in your organization how to remain flexible, responsive, innovative, and safe. Developing solutions will NOT be a one-size-fits-all effort as each organization must figure out what works best in your environment.

Some of your products, services or programs may have been altered during the pandemic. How do you decide which ones to continue delivering in the new way and which ones to return to the former approach? Have new needs arisen among customers, clients or constituents which you should address?

There are so many questions and not necessarily so many easy or quick answers. You and your board, management team, staff, and legal representatives will face a new set of challenges and need to take a strategic approach and develop a well-thought-out plan.

Areas Covered

  • What challenges do we anticipate when we return?
  • What have our customers, clients or constituents experienced?
  • What new needs should we consider addressing?
  • What logistical issues do we need to examine including physical facilities, technology, or supply chain?
  • What emotional issues do we need to anticipate with staff and how can we prepare to deal with these?
  • What challenges will our HR and legal functions face?
  • How do we put together a strategic plan to return to the workplace and define the new normal?
  • How do we encourage adaptability and innovation?
  • How do we maintain flexibility in the “new normal” to better serve and remain responsive to our customers, constituents or clients and engage our staff?
  • What safety precautions must we install permanently?

Learning Objectives

As a result of this program, you will be able to:

  • Understand the challenges you will face in the “new normal”
  • Be prepared to work with staff, customers, clients, and constituents differently
  • Create and execute a new mission-based plan to address sort- and long-term change and challenges
  • Maintain flexibility, innovation, adaptability, and safety

Who Will Benefit

  • Leaders, managers, and board members returning after COVID disruptions
  • Public, private, and nonprofit leaders and managers
  • Human Resource leaders, managers, and generalists

This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

This program is valid for 1.5 PDCs for the SHRM-CP® or SHRM-SCP®



Your Instructor

Rebecca
Rebecca Staton-Reinstein, Ph.D. and president of Advantage Leadership, Inc., has managed a wide variety of projects from starting an alternative high school to developing artificial organs to managing Section 8 public housing. She understands the pain of juggling too many tasks, relying on others for information with no authority to manage them, and struggling to keep too many powerful stakeholders from spoiling the project. She has developed project management programs for her clients around the world. She developed project management programs specifically for Human Resource professionals for training companies, webinar providers, conferences, and clients. She works with a variety of organizations to improve strategic leadership and planning, engage employees, and delight customers. Rebecca is the author of several books on strategic leadership and has been honored for her contributions on four continents.