Education & Training (Online)
Information Technology - ICT; Management Consulting, Strategy & Change

Price: Under 500 USD$
Special Offer: $750 US
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The ‘digital transformation’ of organizations has become an important objective for IT and non-IT executives as they struggle to develop and deploy creative strategies to preserve and grow shareholder value while remaining agile and innovative to counter new, unanticipated threats enabled by information technologies. Fundamentally, organizations aspire to be customer-centric, nimble, digitally connected, highly profitable organizations that can compete in a dynamic environment of new digitally-enabled ‘disruptors’ to their business models IT and non-IT professionals as well as business management consultants and service providers will derive significant value from the courses in this certificate as the courses will enable them to become more capable agents of business IT transformational change. Business Management Consultants are ‘high demand’ professionals who are required to work as ‘trusted advisors’ to business and IT leadership. Business Management Consultants must have a deep understanding of the best practices, tools, techniques, frameworks and disciplines that will enhance their analyses of the organization’s strategic situation and their recommendations for transformation to an innovative ‘digital company’, requiring heavy interaction with their IT and non-IT clients. As agents of transformational change, Business Management Consultants collaborate closely with business and IT leadership to enable organizations to: - Do The Right Thing (The Strategy Question) - Do It the Right Way (The Process Architecture Question) - Get It Done Well (The Organizational Alignment Question) - Get Value from Transformation (The Value Question

Key Themes & Topics

(a) Explain the business model of the management consulting industry. (b) Describe the management consulting value chain. (c) Describe the potential organizational structures and key business processes of a management consulting firm. (d) Identify the day-to-day operational requirements, tools and best practices of a management consulting firm. (e) Analyze selected business cases by applying appropriate management consulting tools and frameworks. (f) Identify the skills and capabilities required to deliver management consulting services. (g) Explain and demonstrate the elements of effective facilitation and presentation development. (h) Construct a sample management consulting proposal and presentation that addresses a specific “client” requirement. (i) Explain and demonstrate the construction of a Statement of Work. (j) Identify the critical elements of client relationship management. (k) Demonstrate client relationship-building skills through role play exercises.

Learning Outcomes

Candidates who register for the asynchronous online course will complete the following 4 courses: 1. Managing IT Organizations and IT Strategy The course concentrates on developing the participant’s competency in understanding and applying current/emerging issues and methods in creating and coordinating the key activities necessary to manage the 21st century tactical and operational IT functions of a firm for effective transformation. 2. Engaging the Client – The Essentials of Management Consulting This course will concentrate on developing the participants’ competency in engaging with clients to assist them in evaluating, establishing and coordinating the key strategic and operational options, processes, activities and organizational structures required to manage the business and IT functions of in today’s technologically intensive environment that will generate measurable and sustainable business value. 3. Establishing and Enriching Client Relationships This course will concentrate on developing the participants’ competency in engaging with clients throughout the pre-sales, business development and delivery processes in ways that help the participant understand the essentials of client engagement, building a contractual relationship, sourcing the right resources to address the client’s key business issues and to build out the firm’s ‘footprint’ (its presence at the client) in a way that the client values the relationship with the consultant and wants more services. 4. Facilitating Transformation as a Management Consultant This course will expose the candidate to practical and field-tested management consulting techniques and tools that are essential as part of the practical ‘toolbox’ of capabilities needed by management consultants and their teams to successfully execute a transformational engagement.

Who Should Attend

The audience for this certificate is: 1. Business and IT management consultants and service providers that wish to develop or enhance the skills of their business management consulting staff. 2. Mid-senior IT and non-IT managers in organizations (or individuals) who wish to make a career transition to business management consulting. 3. Commercial organizations to prepare internal consultants and internal staff to leverage external consultants.


Each online course has a final exam comprised of attaining at least 70% from 50 multiple choice questions taken after completing the online lectures. After successful completion of this program, candidates will also receive ICCP Certification. FAQs for individuals can be found via


Course Provider

GIIM - Global Institute for IT Management