Who will Benefit

  • C-Level executives
  • Managers
  • Supervisors
  • Stakeholders
  • Front-Line Employees
  • Cross-Functional Teams

Areas Covered

  • Types of Causes
  • Ishikawa Tools of Quality
  • The Fishbone Diagram
  • Constructing a Fishbone Diagram
  • The 5 Why’s

Overview

Part of Karou Ishikawa’s Seven Tools of Quality, it is used specifically to identify the causes of problems facing an organization and to use the brainstorming tool to discover solutions to those problems. This webinar explores the seven tools with an emphasis on how to construct a fishbone diagram for your organization.

Why Should You Attend

Part of your responsibility as an active team member within your organization is to assist in identifying problems, causes and the effects of those causes n your processes. This webinar will show you how to use a simple method for determining not only the cause but how the changes in causes may change he nature of the problems being experienced by the organization. You will also learn about the full seven tools of quality and their roles in process improvement om your organization.


This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®



Your Instructor


Daniel T Bloom
Daniel T. Bloom is a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter, member of the internal HR staff of a Fortune 1000 corporation, an HR Consultant and a Corporate Relocation Director for several real estate firms. He is an active participant within the HR social Media scene maintaining blogs since 2006 and has written over 40 articles, which have appeared online and in print; as well as published six books. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Six Sigma Black Belt through the Applied Technology Program at St. Petersburg College. He is the Founder and Chief Executive Officer of Daniel Bloom and Associates, Inc., a human resource consulting firm dedicated to delivering evidence-based solutions empowering organizational change in the HR community.