➤ Emma Hogan

Secretary, Department of Customer Service, NSW Government

Emma Hogan comes to Customer Service from the Public Service Commission, where she was the NSW Public Service Commissioner from May 2018 to October 2019. Emma has joined the NSW Government after an extensive c-suite career in the private sector, working with iconic Australian brands across hospitality, retail, aviation, media and entertainment. Emma’s career spans executive leadership roles in people (HR), culture, communications, customer experience, digital, change and transformation in environments that have included start-up, growth, acquisition, disruption, maturation and divestment. Emma has led teams of up to 5000 people both in Australia and off-shore.

➤ Sally Kincaid

Chief People and Culture Officer, NBN 

Ms Kincaid joined NBN Co in May 2019 with responsibility for the People and Culture strategy. In this role, Sally is responsible for the implementation of initiatives to ensure a high-performing, highly skilled and inclusive workforce to deliver excellent outcomes aligned to the NBN purpose of lifting the digital capability of Australia. This also includes providing workplaces focused on caring for the health and safety of employees and the NBN sustainability portfolio. Ms Kincaid has nearly 30 years’ experience leading HR functions across New Zealand, the UK, as well as Australia. Before joining NBN, Sally held senior HR roles in a number of global organisations including QBE, ING and Citigroup. Ms Kincaid holds an MBA from Henley Business School in the UK, Bachelor of Business Studies from Massey University, New Zealand, and was previously Chair of the QBE Foundation.

➤ Glenn Campbell

Executive Director & CEO, DeakinCo.  

Glenn Campbell is the CEO of DeakinCo. – the workplace capability and transformation specialists, backed by Deakin University. DeakinCo. creates new possibilities for people and organisations to uplift and recognise skills that equip them for tomorrow, today. Glenn has created success for businesses by approaching each workplace differently, and using his skills and knowledge to improve businesses, positioning them for better performance. He has worked as a senior executive and change agent in roles with a primary focus on strategy, customer service, public policy and corporate services. His time in senior leadership roles has brought wider exposure to the Asia-Pacific region.

➤ Melanie Botha

Head of Training and Certification AWS ANZ

Melanie lives for the opportunity to enable people to see wider, further and brighter! She’s always managed to combine her love for travel and different cultures with her passion for work having lived on 3 continents. Prior to Amazon, she managed an agile cutting edge Data Management and SAP focused business within the Asia Pacific & Japan region. Throughout her career she’s always been drawn toward learning and capacity building from lecturing at universities, teaching and supporting within the CognitiveEdge/Cynefin programmes, co-owned and developed the “It's Me! Life Studio” for kids and young adults in Ethiopia, through to enablement of 100+ SMEs. She’s contributed to books such as: “Women leadership in emerging markets” by Chengadu Shireen and Caren Scheepers and “Play to Win: What Women can learn from men in Business” by Donna Rachelson. Recently she was referenced as ‘one of the successful results’ of the Microsoft BOLD leadership programme by Mteto Nyati in his book: “Betting on a Darkie”. Mel is studying Art Therapy part time through CECAT.

➤ Greg Miller (moderator) 

Executive Director, Faethm

Greg Miller is the Co-Founder & Executive Director of Faethm responsible for global growth and partner ecosystem. Greg’s 25-year career in the IT industry has spanned Silicon Valley start-ups & Australasia multinationals. Previously Greg worked at SAP where he held the roles of Chief Operating Officer and VP & GM Global Partner Operations, ANZ. Prior to that, Greg held senior roles at Unisys, PeopleSoft, Siebel Systems & Oracle. He is a passionate believer that results are driven by highly engaged people and that the highest level of engagement is achieved when you connect those individuals with the communities in which they live and work.

➤  Ramak Salamat (moderator) 

Sales Director APAC, Faethm

Ramak leads Faethm’s Sales organisation across APAC working hand in hand with HR, IT and functional leaders across the region in helping navigate strategic workforce initiatives through data driven insights. Named as one of the top global female Sales Leaders in Sales hacker 2020, her previous roles include APAC Director Sales, LinkedIn, in addition to leading sales within organizations such as Daisee ai, Hoosh, Aurea, Trend Micro, Juniper Networks and Fujitsu.