The 2nd Asia New Retail Forum

Retail; E-Commerce & E-Business

Address: Singapore, Singapore City
Date: 09 to 10 May '19
Official Website:

A “New Retail” model is imperative to remain relevant and competitive in Asia,whereby companies need to tap big data analytics to redefine the core of retail – consumers, merchandise and stores – as well as the ties among them, to upgrade formats and create new retail occasions.

In the world of “New Retail”, products and delivery are inspired by consumer data and they’re highly personalized. Moreover, with a fully integrated, omnichannel experience, it’s no longer about simply spending time in an online or offline store. It’s about consumers shopping while enjoying content or spending time on social networks

In order to reimagine and redefine business through “New Retail “, six steps should be taken to reshape the future and make the most of “New Retail” ,identifying new governance principals for a customer-centric model; developing new flexibility and efficiency in R&D and supply chains; reimagining marketing and consumer management; modernising route-to-market and retail formats ;transforming the organisation and operating model for digital ;investing in new technology development

This Forum will share the latest ideas and the best practices about how companies and brands can seamlessly meld the online and offline channels, providing a better customer experience and making their own operations more efficient in “New Retail” Era.


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Key Themes & Topics

- Flawless Omni-channel Retail Strategy Boost Business Growth in Asia

- The Best Practice of New Retail in China

- Machine Learning Implementation for CRM

- Omni-marketing to Create an Integrated and Cohesive Customer Experience

- Panel Discussion: How to Reinforce Omni-channel Digital Transformation in New Retail

- Developing Ecommerce Strategy Specific to Singapore

- Cross-boarder Ecommerce Boosts Borderless Business in Malaysia

- AI Sparks Retail Innovations : Make Shopping Experience more Fun and Innovative

Who Should Attend

- President
- Vice President of Supply Chain
- Chief Strategy Officer
- E-commerce / Sales / Merchandise / Marketing Director
- Brand / Product Manager
- Strategic Development Director / Digital Marketing Director / Manager
- Social Media Director / Manager
- CRM Director / IT Director / Manager
- Regional Director / Manager
- Business Partner

- E-commerce Platform
- Food and Beverage
- Clothing & Shoes
- Luxury Goods
- Cosmetics
- Supermarkets
- Logistics & Supply Chain
- Medical and Medical Instruments
- Automobile
- Intelligent Equipment Supplier




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 Please check the official event website for possible changes before you make any travel arrangements.
Prices are for evaluation only.