Optimise New Tech, AI Innovation, People-Centric Cultures & Change Management For Engaging, Efficient & Embedded Operational Excellence. Fresh Industry-Led Insights & Practical Updates To Embrace Evolving Methodologies & Sustain Long-Term OPEX Success.


This flagship one-day conference brings together 35+ senior professionals from cross-sector industries to reveal new strategies and practical insights on driving long-term operational excellence. Whether you’re looking to harness AI, refine change management, or cultivate a people-centric culture, OPEX 2025 is where transformation takes centre stage.

📅 Date: 10th September 2025
📍 Location: Copthorne Tara Hotel Kensington, London

Meet Our Expert Speakers
Hear first-hand insights from senior leaders driving the future of operational excellence and business improvement across various sectors:

  • Ben Sawyer – Head of Field Continuous Improvement, British Gas
  • Jonathan Smith – Head of Continuous Improvement & Automation COO, Lloyds Banking Group
  • Meritxell Mora Fuertes – Global Process Owner & Continuous Improvement Lead, Mundipharma
  • Áine McGurk – Head of Continuous Improvement, Aer Lingus
  • Alex Francis – Head of European Operations, Deliveroo
  • Peter Van Der Heide – Senior Director Innovation Excellence, Philips
  • Ravi Jay – Head of Agile Delivery, Jaguar Land Rover

Plus, hear from senior representatives from McDonald’s, Ralph Lauren, Primark, London Gatwick, and many more!

Why Attend?

  • 35+ Senior Experts: Learn directly from industry leaders sharing real-world experiences and proven methodologies.
  • Cross-Sector Insights: Gain knowledge from professionals in finance, utilities, transport, automotive, retail, pharma, and more.
  • 4 Interactive Panels: Engage in live Q&A sessions and peer-led discussions.
  • 2 Hours of Dedicated Networking: Build valuable connections with key professionals in operational excellence.
  • Real-World AI & Automation Use Cases: Discover practical applications and immediate takeaways for business efficiency.
  • Exclusive Panel Debate: Discuss the future of Operational Excellence beyond 2026.

Key Themes & Discussion Topics

  • AI & Automation Adoption & Real-World Use Cases – Implement practical AI strategies that drive efficiency.
  • Culture, Change & Wellbeing – Align business values and operational excellence strategies for lasting transformation.
  • Seamless Change Management & Transformation – Overcome resistance and implement cutting-edge OPEX practices.
  • Workforce Engagement & Relationship Building – Foster collaboration and commitment across all teams.
  • Results-Driven Leadership – Lead with strategic, engaging, and clearly communicated OPEX initiatives.
  • Data-Driven Efficiencies, Metrics & ROI – Optimise metrics and craft a results-focused narrative for success.
  • Driving Excellence During Digital Transformation – Keep your workforce engaged through forward-thinking strategies.
  • Winning Methodologies, Frameworks & New Strategies – Streamline and optimise operations with the latest approaches.
  • Sustaining Process Excellence For Growth – Create a roadmap for continuous improvement in dynamic environments.
  • The Future of OPEX & Overcoming Barriers – Explore upcoming trends and strategies for 2026 and beyond.

New for 2025!
  1. 36+ In-House Brand Directors Sharing Hard-Won Insights
  2. Latest AI & Automation Applications In Operational Excellence
  3. Cross-Sector Insights from Jaguar Land Rover, Tesco, London Gatwick, Network Rail, & More
  4. Brand-Facilitated Peer-To-Peer Breakout Sessions – Exchange ideas with like-minded professionals

BOOK NOW & SAVE £200 – Ticket Information – https://opexcultureconference.com/ticket-prices

Get Involved – Speak, Sponsor, or Exhibit!
Be part of the conversation shaping the future of operational excellence and business improvement. Opportunities are available to speak, sponsor, or exhibit at the OPEX Conference.

Telephone: +44 (0)20 3479 2299

About us:
Global Insight Conferences organises high-impact business events designed to empower professionals with actionable strategies, innovative insights, and transformative networking opportunities. Find out more at www.globalinsightconferences.com. 

For media inquiries, please contact:
Callin Brett Klopper
Phone: +44 (0)20 3479 2299