Customer Experience Management (CXM} is fast becoming a critical differentiator in today's hyper-connected, sensitive and competitive global market Customer experience encapsulates the entire lifecycle of your customers. There’s a sizable business value in managing customer experiences effectively, which correlates with revenue growth potential. Transforming the enterprise through customer experience.
With the spread of the Digital Wave across lndia, the Domestic and International companies have changed customer experience and marketing as we know it in the Indian Subcontinent.
The New age of business leverages Digital and Emerging Technologies focused on delivering better Products, Services and Experiences. NXT CX Summit India highlights the change in customer trends in India and technologies that can be implemented to maximize customer satisfaction while assisting companies to up their game in this changing landscape.
- Influence, educate and inspire your target market on key issues and trends.
- Expand your network of potential clientele while demonstrating market leadership.
- Network with industry leaders who have helped to build, transform and enhance customer experience solutions.
- Uncover ideas with peers and through thought leaders, spark inspiration and build lasting business relationships.
- Learn from industry experts through panel discussions and exclusive Q & A sessions.
- Personalized high profile business meetings to bridge the gap between solution providers and solution seekers.
- Explore employee engagement blueprint to enhance efficiency & consistent experiences.