5th Edition Global Digital Transformation & Customer Experience Summit

Conference / Summit (onsite & online)
Financial Services Artificial Intelligence (AI) & Machine Learning (ML)

Address: Radisson Blu Hotel, Amsterdam, The Netherlands
Date: 28 to 29 Apr '22
Time: 8:30am to 5:50pm

Visit Event Website


During the pandemic, digital adoption has taken a quantum leap at both the organizational and industry levels. This results the rapid shift towards interacting with customers through digital channels. High performing companies are accelerating their digital capabilities at an astonishing rate. In order to keep up with this new kind of “always-connected” customer, business must embrace digital advances such as analytics, mobility, social media and smart embedded devices–and improving use of traditional   technologies transformation to deliver an unmatched customer experience.

Conferenzia World‘s Global Digital Transformation & Customer Experience Summit 2022 will provide a common platform for business leaders, industry experts and all stakeholders to share their experiences, success stories and a whole lot more through diverse case studies, fireside chats, expert talks, interactive panel discussions and exclusive masterclasses. Join us to discover how executives excellently lead digital transformation, use digital technology to radically improve performance or reach enterprises, the elements of successful digital transformation and how to assess firm’s digital maturity.

We look forward to meeting you in this exclusive forum on April 2022, in Amsterdam!

Jörg Fischer

Technical VP and Chief Digital Officer
Bosch Service Solutions
Keynote Speaker

Kris Kupilas

Leading digital organisational transformation
ArcelorMittal
Keynote Speaker

Sjaak Schouteren

Cyber Development Leader
Marsh
Keynote Speaker

Amit Vats

Fintech | Transformation | Innovation |
ING
Panelist

Desiree Popelka

Senior User Experience Researcher, AVP
Credit Suisse
Plenary Speaker

Lance Gruner

Executive Vice President, Global Customer Care
MasterCard
Plenary Speaker

Neha Gupta

Senior Manager– Service Strategy and Digital Transformation
BT
Subject Matter Expert

Philipp Laub

Director, Program Office Technology Sector
DHL
Subject Matter Expert

Samer Salem

Transformation Strategy,
Orange
Subject Matter Expert

Jörg Fischer

Technical VP and Chief Digital Officer
Bosch Service Solutions
Keynote Speaker

Kris Kupilas

Leading digital organisational transformation
ArcelorMittal
Keynote Speaker

Sjaak Schouteren

Cyber Development Leader
Marsh
Keynote Speaker

Amit Vats

Fintech | Transformation | Innovation |
ING
Panelist

Desiree Popelka

Senior User Experience Researcher, AVP
Credit Suisse
Plenary Speaker

Lance Gruner

Executive Vice President, Global Customer Care
MasterCard
Plenary Speaker

Neha Gupta

Senior Manager– Service Strategy and Digital Transformation
BT
Subject Matter Expert

Philipp Laub

Director, Program Office Technology Sector
DHL
Subject Matter Expert

Samer Salem

Transformation Strategy,
Orange
Subject Matter Expert

Venue

Radisson Blu Hotel

Stay Updated

Organizer

Conferenzia World

Venue

Radisson Blu Hotel

Stay Updated

Organizer

Conferenzia World

Copyright © 2021 Industry Events. All rights reserved. Site credit.