This 90-minute session will discuss details about how processing federal government payments differ from the NACHA Operating Rules. You will learn what the green book is and how this valuable on-line tool will help you with processing DNE’s and government reclamations. Commercial reclamations differ from federal government reclamations; the speaker will cover the difference between the two.

Why Should You Attend:

Processing ACH payments from the federal government can be challenging. This webinar training will outline details on when account holders are deceased and what your responsibilities are to the federal government if they are receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and federal government reclamations. Participants will learn about commercial vs. government reclamations, what the difference is and how to handle each one. Examples used throughout the session will apply the rules discusses to help bring the details to life.

Learning Objectives:
  • Detailed processes on handling Death Notification Entries (DNE’s)
  • Timeframes on returning ACH Entries when account holders are deceased
  • Descriptions of return reason codes to use when returning benefit payments for deceased account holders
  • How to handle and process federal government reclamations
  • Timeframes for responding to government reclamations
  • Difference between commercial and government reclamations

Areas Covered in the Webinar:
  • What is the Green Book?
  • Where is the Green Book located?
  • Where in the Green Book do I find details on DNEs and government reclamations
  • Process on properly handling Death Notification Entries (DNE’s)
  • Process on handling commercial reclamations, timeframes and returns
  • Process on returning deceased account-holders federal government benefit payments

Who Will Benefit:
  • Banking operations managers and staff,
  • Compliance and risk professionals,
  • Treasury management professionals,
  • Aspiring and current AAP’s (Accredited ACH professionals),
  • Banking managers/ Supervisors,
  • Audit and compliance personnel / Risk managers.