The Comms and Social Media Leaders’ Summit will give audiences an unmissable opportunity to hear from 3 case study packed streams on how to maximise use of the latest trends, technologies and strategies in communications. Delegates will gain tools and strategies to maximise the use of limited resources, develop an integrated and omni-channel communications and optimise the customer service and employee experience through impactful and data backed communications.


  • Leverage data and new and emerging technologies to create efficient and impactful communications

  • Optimise the customer service and employee experience through effective community management and strong internal communications

  • Strengthening trust in your brand and communicating with transparency and authenticity about your Corporate Social Responsibility and other sustainability efforts

  • Advance your use of social media to humanise your organisation, gain feedback from your audiences and maximise the reach of your communications