“Supercharge Customer Experience By Deploying Exponential Technology“
Customer experience is a decisive element in any business looking to set themselves apart from their competition. CX, IT, Marketing and Digital Leaders are unequivocally passionate about the value of unmatched customer experiences and each needs specific insights to understand and shape the experiences of tomorrow.
From the traditional post-purchase call to a customer service support line, we now live in an era where the customer journeys are designed to build and maintain a positive long-term relationship. Now, more than ever in the past, customers tend to engage with a brand before, during, and long after purchase. In this constantly evolving space, it’s impossible to imagine a customer service solution without technology being the epicenter of the process.
Customer experience is a decisive element in any business looking to set themselves apart from their competition. CX, IT, Marketing and Digital Leaders are unequivocally passionate about the value of unmatched customer experiences and each needs specific insights to understand and shape the experiences of tomorrow.
From the traditional post-purchase call to a customer service support line, we now live in an era where the customer journeys are designed to build and maintain a positive long-term relationship. Now, more than ever in the past, customers tend to engage with a brand before, during, and long after purchase. In this constantly evolving space, it’s impossible to imagine a customer service solution without technology being the epicenter of the process.
CX Matters Summit in 2022 will bring immersive experiences that provide invaluable insights and actionable advice to drive better business results. During the event, our stellar lineup of speakers and partners will give guidance on how to grow your vision, improve your strategy, hone your skills and expand your community. We are excited to offer you:
- Multiple session formats to meet your learning style including technology presentations, panel discussions, fireside chats and thought leadership sessions.
- Marketplace opportunities to help you find the right solution provider for your marketing, sales, and product needs.
- Networking opportunities to help you expand your community and connect with peers facing similar challenges.
