Leveraging the power of conversational AI for improved customer experience
The global conversational AI market size is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a CAGR of 21.9% during the forecast period. The rising customer engagement through social media platforms and emerging integration of advanced AI capabilities are the major factors adding increased value to the conversational AI offerings, which is positively anticipated to present opportunities for entities operating in various industry verticals in the market.
With customers demanding 24/7 digital experience, the scope for Chatbot architecture and design to evolve to the point that interactive AI becomes standard for customer service is quite high. By 2024, Insider Intelligence predicts that consumer retail spend via chatbots worldwide will reach $142 billion—up from just $2.8 billion in 2019 with major digital enterprises in retail, banking, healthcare, real estate, travel, education sectors poised to develop advanced chatbots and machine learning technology.
As the industry gains maturity in coming years, the underlying AI technology shall continue to develop and grow much sophisticated. The MENA Conversational AI Summit will showcase the emerging trends in Conversational AI applications enabled via machine learning to uncover the potential for humanizing digital experiences. Delegates will experience a power-packed agenda consisting of presentations, panel discussions and keynotes from globally renowned speakers, panelists and moderators.
This Summit will focus on the emerging trends in Conversational AI-driven automation, to deliver advanced Customer service, to leverage advanced ML & DL capabilities and discover how these innovations can transform businesses. Delegates will learn from real-life case studies, business insights and lessons learned from leaders to discover the best strategies, tools & methods for tapping into the potential of AI in the enterprise.
If you are ready to innovate and join the ranks of the industry thought leaders while resonating with the following reasons compelling enough to attend, then register today:
- Gain Knowledge and Insights from Top Industry Leaders and Experts from across the globe
- Network with Industry Peers in a solution-oriented environment
- Discuss Significant Partnerships and Collaborations with Industry leaders
- Deep Dive into Insights derived from real-time case studies
- Build Industry Ecosystem Collaboration to address latest challenges