Reimagine Experiences, Redefine Loyalty
Connecting global CX innovators with influential leaders in technology, customer experience and digital transformation to redefine and re-imagine CX in a digital-first economy
World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place at strategic locations across the world.
The Summit features exciting keynotes, enterprise use-cases, product showcase, panel discussions and tech talks to discuss the trends and challenges in technology implementations that will eventually determine the future of Customer Experience and its applications.
World CX Summit is connecting global CX experts and technology providers with pre-qualified CEOs, Heads of CX, Chief Digital Officers, CIOs, CMOs, Chief Innovation Officers, Chief Technology Officers, Heads of Digital Transformation, Heads of Product Development -- all under one roof.
KEY HAPPENINGS
🟠KEYNOTE PRESENTATIONS
Learn from early adopters and understand how CX impacts the willingness of a customer turning into a brand advocate and the potential of a great CX strategy to revolutionize customer journeys. Explore such transformational MarTech use-cases presented by successful early adopters and pioneers within the field CX, Data Analytics, CRMs, among others.
 🟡 PANEL DISCUSSIONS
Brainstorm and exchange ideas with some of the greatest minds in CX & related fields. Our panel includes the likes of seasoned, experienced and accomplished veterans from the very Sector looking to help enterprises and businesses to visualize and analyze decision- making while optimizing cost, operations, and maintenance.
🟢 POWER NETWORKING
Hear from global CX, Marketing & Tech experts on the best practices to make CX an integral part of any business and create experiences for a customer in a fast-moving digital world. It is an opportunity to hear from the world’s leading solution providers about the innovative ways to advanced CX strategies & approaches.
🔵 PRODUCT SHOWCASE
The summit features presentations, use-case studies and educational sessions by global technology providers who are showcasing their latest innovations designed with the primary focus on enabling businesses and organizations to adopt robust CX strategies/ solutions.
🟠KEYNOTE PRESENTATIONS
Learn from early adopters and understand how CX impacts the willingness of a customer turning into a brand advocate and the potential of a great CX strategy to revolutionize customer journeys. Explore such transformational MarTech use-cases presented by successful early adopters and pioneers within the field CX, Data Analytics, CRMs, among others.
 🟡 PANEL DISCUSSIONS
Brainstorm and exchange ideas with some of the greatest minds in CX & related fields. Our panel includes the likes of seasoned, experienced and accomplished veterans from the very Sector looking to help enterprises and businesses to visualize and analyze decision- making while optimizing cost, operations, and maintenance.
🟢 POWER NETWORKING
Hear from global CX, Marketing & Tech experts on the best practices to make CX an integral part of any business and create experiences for a customer in a fast-moving digital world. It is an opportunity to hear from the world’s leading solution providers about the innovative ways to advanced CX strategies & approaches.
🔵 PRODUCT SHOWCASE
The summit features presentations, use-case studies and educational sessions by global technology providers who are showcasing their latest innovations designed with the primary focus on enabling businesses and organizations to adopt robust CX strategies/ solutions.
