WOW HOSPITALITY TRENDS SUMMIT AFRICA 2.0

Virtual Conference / Summit
Hospitality, Travel & Tourism

Date: 02 to 03 Mar '22

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Uncover Hospitality Revival Strategies at the Hospitality Trends Summit Africa


This Mega Hoteliers virtual summit focuses on hygiene standards, sustainable and latest technology trends post Covid era that are shaping the future hotels and motivate discussions on structural reforms and new operating models at a strategic level.

COVID-19 has affected almost all possible sectors and changed human lives around the world. Hospitality and Tourism Sector has faced this unprecedented time and aims to recover by implementing new operating models at low occupancy levels and focus being on material/product selections and implementing cutting-edge technologies to maintain social distancing, adhere to new cleaning standards and protocols in response to the outbreak of Novel Coronavirus.

HOSPITALITY IN AFRICA

It is now essential to create a roadmap to the hospitality recovery. Hoteliers from Africa aims to establish short, medium and long-term growth plan towards hotel re-openings and new operating models. With abundant resources in the continent that pave a way for future economic growth, job opportunities expected to surpass that maximizes travel opportunities.

Africa will be the destination that secure opportunities that attracts investment options with great market potential that puts itself much above the global average ROI in the hospitality industry and display the outpace in the business travel together with domestic markets under leisure segment. These are factors that motivate major players in The Hospitality Industry to invest in Africa market and will remain competitive post pandemic. Crisis is an opportunity and the continent will definitely see new names dominating the hospitality chart.

3 DEDICATED TRACKS

➡️ HOTEL OPERATIONS

Hotel Re-opening & Operating models enabling guest well-being and staffs alike, post Covid-19

➡️ HOTEL DISTRIBUTION & REVENUE OPTIMIZATION

Optimize your booking engine and distribution channels while managing high operational costs post Covid-19.

➡️ HOTEL TECHNOLOGY

Incorporate cutting-edge technologies to enhance new guest experience post Covid-19

KEY TAKEAWAYS

✓  16 hours of online Networking 

✓  Meet, greet, celebrate and collaborate with who's who of the hospitality industry from across Africa.

✓  Experience select class of innovative products & solutions

✓  Meet decision makers from Top Hotel Brands in Africa.

 ✓ Opportunity to address keynote speech

➡️  HOTEL OPERATIONS TRACK


Connect, greet and collaborate with suppliers and solution providers who are involved in solution offerings for existing hotels and further needs for
NEW HOTEL OPENINGS by taking sustainable measures and abide by Covid-19 protocols. The accuracy in procurement of hotel operating supplies & equipment
by adhering to the standards in response to the Covid-19 will lead to altered costs by developing and implements contracts and agreements with world class suppliers
of hospitality products and services, securing for the hotels competitive prices be it for food and beverage, guest rooms or property operations.

  • Spa & Wellness
  • Kitchen Equipment
  • Fitness Equipment
  • Guest Room Amenities
  • Housekeeping Equipment & Supplies
  • Mini Bar
  • Soft Furnishing
  • Refrigeration & Cooling
  • Restaurant Equipment
  • Tableware & more

The Hotel Operations categorization will ensure targeted online & In-person deal facilitation programs & strategic virtual business networking opportunities.

➡️  HOTEL DISTRIBUTION & REVENUE OPTIMIZATION TRACK


Explore opportunities to optimize your booking engine and distribution channels while managing high operational costs post Covid-19.

The Hotel Distribution & Revenue categorization will ensure targeted online & In-person deal facilitation programs & strategic
virtual business networking opportunities.

The online platform is designed to provide deal-flow, knowledge sharing and targeted networking opportunities between hoteliers and solution providers.

 ➡️ HOTEL TECHNOLOGY TRACK


Be amongst the early adopters of Hotel Technology Innovations!

As a technology adopter, you are aware of current challenges due to global uncertainty. You know that sustainability & technology drives the future of hospitality business.

Minimizing touch-less points between Hotel staff and guests will be the key to sustaining hotel business in Covid-Era.

  • Building Automation Systems
  • Building Information Modelling
  • IOT/ AI & ML
  • Hotel Distribution/ PMS/ ERP/ POS
  • Security & Surveillance
  • Hotel IPTV/ Digital Signage
  • Hospitality Communication Systems
  • Robots
  • Energy Conservation
  • Blockchain & more

The Hotel Technology categorization will ensure targeted online & In-person deal facilitation programs & strategic virtual business networking opportunities.

The online platform is designed to provide deal-flow, knowledge sharing and targeted networking opportunities between hoteliers and solution providers.

  • Connect with World Class Solution Providers.
  • Access to Conference session, Panel discussions, C-level Round Table sessions & Keynotes.
  • Access to Virtual Area.
  • Pre-Register at dedicated Live Product Workshops.
  • Strategic Business Networking Sessions.
  • Prior notification of confirmed solution providers.

Hotel Operations and Management Track - The New Guest Experience and Operational Efficiency will cover:

  • Guidelines on Hotel maintenance – Increase in availability of Hotel systems.
  • Stimulate touch-less offerings and Deliver hygiene, safe and enlightened Guest Experience.
  • ReThink ReDesign ReEngineer – Perform modifications to the SLA.
  • Hotel Renovation and re-engineering – New MEP methodologies to Optimize Maintenance and Operations, Guidelines on post Covid-19 protocols.
  • Focus on forms of contamination – Air, Water, Surface and Food

Hotel Distribution & Revenue Optimization Track

We all believe that the crisis is an opportunity. Hoteliers understand the short-term challenges and long-term opportunities to hotel costs & profit and aims to create a roadmap to the recovery of the hospitality industry.

Topics covered in this track are:

  • Hotel Distribution and Strategic Revenue Optimization post pandemic at high operational cost.
  • How will distribution tactics change post pandemic? Would you want to be on the shelf everywhere or have a more focused approach on channels and distribution strategy?
  • The pivotal performance of Revenue Departments throughout the pandemic: Analysis, Predictions & Forecasting of Market Recovery.
  • Hotels digital print: Revenue utilization through solicit reviews & online reputation.
  • Luxury Class & Economy Class: Is this an opportunity to restructure your strategy and maximize revenue from a specific class?
  • The pandemic created a disruption in revenue and inability to forecast future growth. Would creating a clean slate be the best option for Revenue departments?
  • With the effect that covid-19 had on OTA’s, how can hotels regain their market share in distribution and be the first port of call for travelers?
  • Hospitality Marketing Strategies: Revamping experiences & restoring guest confidence towards reviving hotel revenue.
  • Focused Revenue Streams – “Leisure Travel and Business Travel”

Hotel Technology Track

As a Technology Solution Provider, you want to create awareness on the latest hospitality technology trends. You know that sustainability & technology drives the future of hospitality business, the possibilities of increased internet penetration can help bring about a shared sense of security and connectivity in the system of digital hotels and result in ultimate guest experience post Covid-Era.

Topics that will be covered include:

  • Technology enhancements enabling guest well-being
  • Re-Imagine Information Distribution Process: Future Interaction flow of guests & services.
  • Balancing the formula of Hygienic & Tech-driven services.
  • Technology insight: Predictions and Analysis on Guest behaviour post Pandemic.
  • Re-structure work methodologies: Perform modifications to SOP & SLA
  • Hotel Technology & Guests: Fun with Technology – Reshaping thoughts through innovative attraction.

Hotel Operations and Management Track

⚙ Chief Engineers
⚙ Directors Design Operations
⚙ CEOs and General Managers
⚙ Executive Chefs
⚙ Purchasing Heads
⚙ Culinary Directors
⚙ Procurement Heads
⚙ Heads of Concierge
⚙ Directors Administration
⚙ Stewards
⚙ Directors Housekeeping
⚙ F&B Directors
⚙ Directors Spa and Wellness
⚙ Fitness Trainers & more

Hotel Distribution & Revenue Optimization Track

⚙ Hotel Owners
⚙ CEO’s
⚙ General Managers
⚙ Chief Operating Officers
⚙ Vice president Marketing
⚙ VP Sales & Distribution
⚙ Director Revenue Management
⚙ Director Sales & Marketing
⚙ Director Partnerships

Hotel Technology Track


⚙ Chief Information Officers
⚙ Chief Technology Officers
⚙ Chief Digital Officers
⚙ Directors of IT
⚙ Directors Hotel Systems
⚙ Directors of Technology
⚙ Directors Information Security
⚙ Directors Engineering
⚙ Directors Technical Service

➡️  HOTEL OPERATIONS TRACK


Connect, greet and collaborate with suppliers and solution providers who are involved in solution offerings for existing hotels and further needs for
NEW HOTEL OPENINGS by taking sustainable measures and abide by Covid-19 protocols. The accuracy in procurement of hotel operating supplies & equipment
by adhering to the standards in response to the Covid-19 will lead to altered costs by developing and implements contracts and agreements with world class suppliers
of hospitality products and services, securing for the hotels competitive prices be it for food and beverage, guest rooms or property operations.

  • Spa & Wellness
  • Kitchen Equipment
  • Fitness Equipment
  • Guest Room Amenities
  • Housekeeping Equipment & Supplies
  • Mini Bar
  • Soft Furnishing
  • Refrigeration & Cooling
  • Restaurant Equipment
  • Tableware & more

The Hotel Operations categorization will ensure targeted online & In-person deal facilitation programs & strategic virtual business networking opportunities.

➡️  HOTEL DISTRIBUTION & REVENUE OPTIMIZATION TRACK


Explore opportunities to optimize your booking engine and distribution channels while managing high operational costs post Covid-19.

The Hotel Distribution & Revenue categorization will ensure targeted online & In-person deal facilitation programs & strategic
virtual business networking opportunities.

The online platform is designed to provide deal-flow, knowledge sharing and targeted networking opportunities between hoteliers and solution providers.

 ➡️ HOTEL TECHNOLOGY TRACK


Be amongst the early adopters of Hotel Technology Innovations!

As a technology adopter, you are aware of current challenges due to global uncertainty. You know that sustainability & technology drives the future of hospitality business.

Minimizing touch-less points between Hotel staff and guests will be the key to sustaining hotel business in Covid-Era.

  • Building Automation Systems
  • Building Information Modelling
  • IOT/ AI & ML
  • Hotel Distribution/ PMS/ ERP/ POS
  • Security & Surveillance
  • Hotel IPTV/ Digital Signage
  • Hospitality Communication Systems
  • Robots
  • Energy Conservation
  • Blockchain & more

The Hotel Technology categorization will ensure targeted online & In-person deal facilitation programs & strategic virtual business networking opportunities.

The online platform is designed to provide deal-flow, knowledge sharing and targeted networking opportunities between hoteliers and solution providers.

  • Connect with World Class Solution Providers.
  • Access to Conference session, Panel discussions, C-level Round Table sessions & Keynotes.
  • Access to Virtual Area.
  • Pre-Register at dedicated Live Product Workshops.
  • Strategic Business Networking Sessions.
  • Prior notification of confirmed solution providers.

Hotel Operations and Management Track - The New Guest Experience and Operational Efficiency will cover:

  • Guidelines on Hotel maintenance – Increase in availability of Hotel systems.
  • Stimulate touch-less offerings and Deliver hygiene, safe and enlightened Guest Experience.
  • ReThink ReDesign ReEngineer – Perform modifications to the SLA.
  • Hotel Renovation and re-engineering – New MEP methodologies to Optimize Maintenance and Operations, Guidelines on post Covid-19 protocols.
  • Focus on forms of contamination – Air, Water, Surface and Food

Hotel Distribution & Revenue Optimization Track

We all believe that the crisis is an opportunity. Hoteliers understand the short-term challenges and long-term opportunities to hotel costs & profit and aims to create a roadmap to the recovery of the hospitality industry.

Topics covered in this track are:

  • Hotel Distribution and Strategic Revenue Optimization post pandemic at high operational cost.
  • How will distribution tactics change post pandemic? Would you want to be on the shelf everywhere or have a more focused approach on channels and distribution strategy?
  • The pivotal performance of Revenue Departments throughout the pandemic: Analysis, Predictions & Forecasting of Market Recovery.
  • Hotels digital print: Revenue utilization through solicit reviews & online reputation.
  • Luxury Class & Economy Class: Is this an opportunity to restructure your strategy and maximize revenue from a specific class?
  • The pandemic created a disruption in revenue and inability to forecast future growth. Would creating a clean slate be the best option for Revenue departments?
  • With the effect that covid-19 had on OTA’s, how can hotels regain their market share in distribution and be the first port of call for travelers?
  • Hospitality Marketing Strategies: Revamping experiences & restoring guest confidence towards reviving hotel revenue.
  • Focused Revenue Streams – “Leisure Travel and Business Travel”

Hotel Technology Track

As a Technology Solution Provider, you want to create awareness on the latest hospitality technology trends. You know that sustainability & technology drives the future of hospitality business, the possibilities of increased internet penetration can help bring about a shared sense of security and connectivity in the system of digital hotels and result in ultimate guest experience post Covid-Era.

Topics that will be covered include:

  • Technology enhancements enabling guest well-being
  • Re-Imagine Information Distribution Process: Future Interaction flow of guests & services.
  • Balancing the formula of Hygienic & Tech-driven services.
  • Technology insight: Predictions and Analysis on Guest behaviour post Pandemic.
  • Re-structure work methodologies: Perform modifications to SOP & SLA
  • Hotel Technology & Guests: Fun with Technology – Reshaping thoughts through innovative attraction.

Hotel Operations and Management Track

⚙ Chief Engineers
⚙ Directors Design Operations
⚙ CEOs and General Managers
⚙ Executive Chefs
⚙ Purchasing Heads
⚙ Culinary Directors
⚙ Procurement Heads
⚙ Heads of Concierge
⚙ Directors Administration
⚙ Stewards
⚙ Directors Housekeeping
⚙ F&B Directors
⚙ Directors Spa and Wellness
⚙ Fitness Trainers & more

Hotel Distribution & Revenue Optimization Track

⚙ Hotel Owners
⚙ CEO’s
⚙ General Managers
⚙ Chief Operating Officers
⚙ Vice president Marketing
⚙ VP Sales & Distribution
⚙ Director Revenue Management
⚙ Director Sales & Marketing
⚙ Director Partnerships

Hotel Technology Track


⚙ Chief Information Officers
⚙ Chief Technology Officers
⚙ Chief Digital Officers
⚙ Directors of IT
⚙ Directors Hotel Systems
⚙ Directors of Technology
⚙ Directors Information Security
⚙ Directors Engineering
⚙ Directors Technical Service

Abbas El Shabasy

Corporate Director of Information Technology
SUNRISE Resorts & Cruises

Ben Martin

Global Director of Hospitality Advisory Services, HKS

CD Kotze

Founder – 34 Coaching, South Africa

Cuthbert Ncube

Executive Chairman African Tourism Board

Eric Rogers

Principal, Eric Rogers Global Hospitality & Technology Services

Guilain Denisselle

Founder, TendanceHotellerie.fr

Kamel Senhadji

Chief Operating Officer, Azalai Hotels

Laetitia Ndjeng Nyop

CEO & Founder, Leed Hospitality

Roberto Pelliccia

Vice President – Development & Operations – Asia | Africa
Cygnett Hotels & Resorts

Roshan Koonja

Chief Information Officer, Constance Hotels

Trevor J Ward

Owner, W Hospitality Group

Abbas El Shabasy

Corporate Director of Information Technology
SUNRISE Resorts & Cruises

Ben Martin

Global Director of Hospitality Advisory Services, HKS

CD Kotze

Founder – 34 Coaching, South Africa

Cuthbert Ncube

Executive Chairman African Tourism Board

Eric Rogers

Principal, Eric Rogers Global Hospitality & Technology Services

Guilain Denisselle

Founder, TendanceHotellerie.fr

Kamel Senhadji

Chief Operating Officer, Azalai Hotels

Laetitia Ndjeng Nyop

CEO & Founder, Leed Hospitality

Roberto Pelliccia

Vice President – Development & Operations – Asia | Africa
Cygnett Hotels & Resorts

Roshan Koonja

Chief Information Officer, Constance Hotels

Trevor J Ward

Owner, W Hospitality Group

Stay Updated

Organizer

MICEbz Productions Private Limited

Stay Updated

Organizer

MICEbz Productions Private Limited

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