Privacy Policy

Industry Events is a global B2B event discovery, listing and promotion platform. We help event organisers, businesses and industry professionals publish, promote and discover conferences, exhibitions, summits, webinars, trade shows, business events and related industry activities.

Our services may include:

• free and paid event listings;
• Event Pro listings and enhanced event promotion;
• organiser and company profiles;
• branded organiser microsites;
• press release publication and distribution;
• newsletter and promotional placements;
• event performance analytics;
• sponsor, speaker, venue and media-related event content;
• account dashboards for event organisers and business users;
• customer support and enquiry handling.

For privacy questions, requests or complaints, please contact us at:

Email: ie-contact@industryevents.com

We may ask you to verify your identity before responding to certain privacy requests, including access, correction or deletion requests.

The types of personal information we collect depend on how you interact with Industry Events.

Industry Events does not intentionally collect sensitive information, such as health information, disability information, dietary requirements, religious information, government identification documents or financial documents, unless we specifically request it for a clear purpose.

You should not submit sensitive information to us unless we specifically request it or you believe it is necessary for a service you are asking us to provide.

Industry Events does not directly collect attendee registration information for events listed on our platform. Event attendees generally click through to the relevant event organiser's website, registration page or third-party platform. Any information you provide directly to an event organiser or third-party registration provider is handled under that third party's privacy policy, not ours.

We may collect personal information when you:

• create an account;
• log in using email, Google or LinkedIn;
• submit or manage an event;
• create an organiser or company profile;
• submit a press release;
• purchase or enquire about a paid service;
• subscribe to newsletters or promotional emails;
• complete a contact or enquiry form;
• communicate with us by email or other channels;
• interact with our website, platform, emails or marketing campaigns;
• use our dashboard, event listing tools or promotional services.

We do not currently collect personal information from public sources or third-party databases for our own customer database, unless you have provided it to us or it is received through your chosen login provider or service provider.

We may use personal information for the following purposes:

• to provide, operate and improve Industry Events;
• to create and manage user accounts;
• to allow organisers to submit, manage and promote events;
• to create and publish event listings, organiser profiles and press releases;
• to provide Event Pro, Premium Event Organizer and other paid services;
• to process payments, issue invoices and send receipts;
• to provide customer support and respond to enquiries;
• to send service-related emails, including account notices, event listing updates, payment receipts, security alerts, policy updates and support messages;
• to send newsletters, press releases, promotional emails and marketing communications, where permitted by law;
• to provide event performance analytics to organisers;
• to improve website performance, design, functionality and user experience;
• to understand website traffic and user engagement;
• to personalise or improve content, services and communications;
• to detect, prevent and respond to misuse, fraud, security incidents or unlawful activity;
• to enforce our terms, policies and legal rights;
• to comply with legal, tax, accounting, regulatory and reporting obligations;
• for business administration, record keeping and internal operational purposes.

Industry Events is a public event discovery and promotion platform. Information you submit for publication may be made publicly available.

This may include:

• event listings;
• event descriptions;
• organiser or company profiles;
• speaker names, images, biographies and session details;
• sponsor and exhibitor details;
• venue details;
• logos, photos, banners and media assets;
• website links and registration links;
• press release content;
• social media and promotional content.

You acknowledge that published content may be:

• visible to website visitors worldwide;
• indexed by search engines such as Google and Bing;
• shared through newsletters, social media, partner channels and promotional campaigns;
• included in analytics and reporting;
• republished, archived or referenced by third parties;
• difficult or impossible to fully remove once published or distributed.

You are responsible for ensuring that you have all necessary rights, permissions and consents to submit any information, images, logos, speaker details, sponsor details, venue information, press release material or third-party personal information to Industry Events.

If you purchase or use our press release services, you acknowledge that press release content may be published, distributed or made available through external media outlets, publishers, online news sites, journalist databases, newsroom platforms, search engines, social media platforms and other third-party distribution channels.

Once press release content has been submitted, published or distributed externally, Industry Events cannot control how third parties use, store, archive, index, display, copy or republish that content.

Removal from third-party websites, media outlets, databases, archives, search engines, partner platforms or external distribution networks may not be possible and is not guaranteed.

You are responsible for ensuring that any press release content you submit is accurate, lawful, authorised and does not infringe the privacy, intellectual property, confidentiality, publicity or other rights of any person or organisation.

We may send newsletters, event alerts, press release updates, promotional emails, sponsor or partner campaigns and service offers to users, subscribers and customers where permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send you service-related communications, such as account notices, payment receipts, event listing updates, security alerts, policy updates and support messages.

We may use third-party email marketing providers, such as Mailchimp or similar providers, to send and manage email communications.

We may use cookies, pixels, tags, scripts and similar technologies for purposes including:

• essential website functionality;
• account login and session management;
• analytics and performance measurement;
• remembering user preferences;
• marketing and advertising tracking;
• measuring email, campaign and website engagement;
• improving our services and user experience.

We currently use tools including Google Analytics and Google Tag Manager.

We may introduce a cookie banner, consent tool or preference management tool in the future to help users manage cookie or tracking preferences where required or appropriate.

We may collect and use analytics and performance information to understand how events, listings, profiles, newsletters, campaigns and press releases perform.

Analytics may include information such as:

• page views;
• clicks;
• impressions;
• engagement activity;
• referral sources;
• approximate location;
• device and browser information;
• newsletter or campaign performance;
• registration link or call-to-action clicks;
• aggregated performance trends.

We may provide organisers with analytics relating to their own event listings, organiser profiles, campaigns or press releases.

Where possible, analytics are provided in an aggregated or non-identifying form. However, some analytics may be linked to an account, organisation, listing, campaign or transaction.

We do not sell personal information.

We do not share users' personal information with event organisers, sponsors, exhibitors, advertisers, venues or media partners for their independent marketing use, unless you have expressly authorised this or the disclosure is necessary to provide a service you requested.

We may disclose personal information to:

• service providers who help us operate our business and platform;
• payment processors, including Stripe;
• website hosting providers, including Vercel;
• analytics and tag management providers, including Google Analytics and Google Tag Manager;
• email marketing providers, such as Mailchimp or similar providers;
• technical, security, support, development and cloud service providers;
• accounting, legal, compliance and professional advisers;
• authorities, regulators, courts or law enforcement where required or permitted by law;
• parties involved in a business sale, merger, restructuring, acquisition, asset transfer or similar transaction;
• other parties with your consent or at your direction.

Service providers are permitted to access personal information only as needed to provide services to us or support our business operations.

We may use AI-assisted tools, including v0 AI or similar tools, to help create, manage, test or improve website content, design, platform features and internal workflows.

We do not use AI tools to make automated decisions that approve, reject, rank, score or otherwise make significant decisions about individual users.

Where we use AI-assisted tools, we aim to avoid providing unnecessary personal information to those tools and to use them in a way that is consistent with this Privacy Policy and our business needs.

Industry Events operates globally. Our users, organisers, visitors, customers, service providers and distribution partners may be located in Australia or overseas.

Your personal information may be stored, processed or accessed outside Australia, including through service providers such as Stripe, Google, Vercel, email marketing providers and other cloud or technology providers.

Where we disclose personal information overseas, we take reasonable steps to ensure that the information is handled appropriately and consistently with applicable privacy requirements, unless an exception applies under law.

By using Industry Events or providing personal information to us, you acknowledge that your information may be processed in countries where privacy laws may differ from those in your country.

If you access Industry Events from outside Australia, you acknowledge that we are based in Australia and that your personal information may be handled in Australia and other countries where we, our service providers or distribution partners operate.

Depending on your location, you may have additional privacy rights, including rights to:

• access your personal information;
• correct inaccurate information;
• request deletion of certain information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain information;
• complain to a privacy or data protection authority.

These rights are subject to applicable legal limitations, exemptions and verification requirements.

To exercise any privacy rights, contact us at ie-contact@industryevents.com.

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include:

• secure hosting arrangements;
• access controls;
• account authentication;
• encryption where appropriate;
• limited staff or administrator access;
• monitoring and security practices;
• internal procedures for handling personal information;
• use of reputable third-party service providers.

However, no internet transmission, website, cloud service, database, email system or storage system is completely secure. We cannot guarantee the absolute security of personal information.

You are responsible for maintaining the confidentiality of your account login details and for notifying us if you believe your account has been accessed without authorisation.

We keep personal information for as long as reasonably necessary to provide our services, manage accounts, comply with legal, accounting and tax obligations, resolve disputes, enforce our agreements, maintain business records and support legitimate business purposes.

Some billing, transaction, tax and accounting records may be kept for at least 7 years where required or appropriate.

If you request deletion of your account or personal information, we will take reasonable steps to delete or de-identify information where required or appropriate. However, we may retain information where necessary for legal, compliance, tax, accounting, dispute resolution, fraud prevention, security, backup or legitimate business purposes.

Published event listings, organiser profiles, press releases and other public content may continue to appear online, in archives, search engines, partner sites or third-party platforms even after account closure or deletion requests.

You may request access to, correction of or deletion of personal information we hold about you by contacting:

ie-contact@industryevents.com

You may also request account deletion by emailing us at the same address.

We aim to respond to privacy requests within 30 days.

We may need to verify your identity before processing a request. We may refuse or limit a request where permitted by law, including where:

• we cannot verify your identity;
• the request is unreasonable, repetitive or excessive;
• the information relates to another person;
• the information is legally privileged;
• deletion would interfere with legal, tax, accounting, security or dispute obligations;
• retention is required or permitted by law;
• the information has already been published or distributed externally and is outside our control.

If we refuse a request, we will explain our reasons where required by law.

Industry Events may contain links to third-party websites, event registration pages, organiser websites, venue websites, social media platforms, payment providers, media outlets and other external services.

We are not responsible for the privacy practices, content, security or conduct of third-party websites or services.

If you click a third-party link or provide information to a third party, your information will be handled under that third party's privacy policy and terms.

This is especially important for event registration pages, payment platforms, press release distribution channels, external media outlets and social media platforms.

Industry Events is a business and event services platform. It is not directed at children.

We do not knowingly collect personal information from children where parental or guardian consent is required by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us at ie-contact@industryevents.com and we will take reasonable steps to review and address the matter.

If Industry Events Worldwide is involved in a sale, merger, acquisition, restructure, financing, transfer of assets, insolvency event or similar business transaction, personal information may be disclosed to advisers, potential purchasers, investors, counterparties or their representatives and may be transferred as part of that transaction.

Where this occurs, we will take reasonable steps to ensure that personal information continues to be handled consistently with this Privacy Policy and applicable law.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business operations.

The updated version will be posted on our website with the updated "Last updated" date.

If we make material changes, we may take reasonable steps to notify users, such as by email, account notice or website notice.

Your continued use of Industry Events after an updated Privacy Policy is posted indicates that you acknowledge the updated policy.

If you have a privacy complaint or concern, please contact us first at:

ie-contact@industryevents.com

Please include enough information for us to understand and investigate your concern.

We aim to respond to privacy complaints within 30 days.

If you are not satisfied with our response, you may have the right to contact the relevant privacy or data protection authority in your jurisdiction. In Australia, this may include the Office of the Australian Information Commissioner.