Fintech News Singapore

Backbase Rolls Out Conversational Banking for Voice and Text Requests

Backbase has launched Conversational Banking to let customers complete banking tasks through voice or text using AI agents. The service allows customers to block and replace lost cards, check payments or follow up on service requests through connected banking systems. AI agents use customer information to carry out permitted tasks. Requests requiring further investigation or [...] The post Backbase Rolls Out Conversational Banking for Voice and Text Requests appeared first on Fintech Singapore.

By Fintech News Singapore

1 min read
Backbase Rolls Out Conversational Banking for Voice and Text Requests
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