PYMNTS

AI Agent Emily Books, Bills and Refills for MUSC Health

Patients call a hospital to move an appointment, refill a prescription or ask about a bill. At MUSC Health, those calls frustrated patients and strained staff. The Medical University of South Carolina’s health system now sends them first to Emily, an artificial intelligence (AI) agent built on SoundHound AI’s platform. Emily has supported more than […] The post AI Agent Emily Books, Bills and Refills for MUSC Health appeared first on PYMNTS.com.

By PYMNTS

1 min read
AI Agent Emily Books, Bills and Refills for MUSC Health
AI-generated illustration

Got news to share with the events industry?

Submit a press release or story tip and reach thousands of event professionals.

Get in touch→

More in Fintech & Digital Payments

Related Insights