South China Morning Post

Alibaba to embed AI throughout Taobao, Tmall merchant operations in 2027: executive

Alibaba Group Holding’s two major domestic online marketplaces, Taobao and Tmall, plan to greatly expand the use of artificial intelligence across merchants’ operations next year, a senior executive said, as the e-commerce giant doubles down on the technology to drive growth amid a challenging consumer landscape. “Starting next year, AI will comprehensively enter the internal enterprise workflows of merchants,” Liu Bo, president of Tmall, said at the company’s Singles’ Day media briefing on...

By South China Morning Post

1 min read
Alibaba to embed AI throughout Taobao, Tmall merchant operations in 2027: executive
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