HRM Asia

How CHAGEE rebuilt a tea store to run on sight instead of sound

When CHAGEE opened Singapore’s first Signing Store, staffed by deaf and hard-of-hearing baristas, it arrived as a milestone in workplace inclusion. More than a year on, chief executive Lawrence Wen and barista Victor Teo suggest its success is better measured by how ordinary it has come to feel.

By HRM Asia

1 min read
How CHAGEE rebuilt a tea store to run on sight instead of sound
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