Ragan

Stop communicating certainty. Start building trust.

Duolingo’s AI-first rollout shows why communicators belong in the room before an unpopular decision is final. Over the past 25 years, I’ve worked with many organizations navigating significant change. One of the most challenging situations is when leaders have made a decision they know employees won’t like. I’ve seen this with return-to-office mandates and office […] The post Stop communicating certainty. Start building trust. appeared first on Ragan Communications.

By Ragan

1 min read
Stop communicating certainty. Start building trust.
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